Terms of Service
Last updated: January 2026
1. Acceptance of Terms
By accessing and using Old Sicily's website and services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2. Online Ordering
When placing an order through our website:
- You must provide accurate and complete information
- You are responsible for ensuring someone is available to receive delivery orders
- Prices are subject to change without notice
- We reserve the right to refuse or cancel any order
- Menu items are subject to availability
3. Delivery Policy
- Delivery Area: We deliver within a 20-mile radius of our restaurant
- Delivery Fee: $5 flat fee within 5 miles; $5 base + $1.50/mile for 5-20 miles (minimum $100 order required beyond 5 miles)
- Delivery Time: Estimated delivery times are approximate and may vary based on order volume and traffic conditions
- Contactless Delivery: Available upon request
4. Payment Terms
We accept major credit cards, debit cards, and cash for pickup orders. All online payments are processed securely through Stripe. By providing payment information, you represent that you are authorized to use the payment method.
5. Cancellations and Refunds
- Orders may be cancelled within 5 minutes of placement for a full refund
- Once food preparation has begun, cancellations may not be possible
- If you receive an incorrect or unsatisfactory order, please contact us immediately
- Refunds are processed within 5-7 business days
6. Food Allergies and Dietary Requirements
While we take precautions to accommodate food allergies and dietary requirements, our kitchen handles common allergens including nuts, dairy, gluten, and shellfish. We cannot guarantee that any menu item is completely free from allergens. Please inform us of any allergies when placing your order.
7. Intellectual Property
All content on this website, including text, images, logos, and graphics, is the property of Old Sicily and is protected by copyright laws. You may not reproduce, distribute, or use any content without our written permission.
8. Limitation of Liability
Old Sicily shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services. Our liability is limited to the amount paid for the specific order in question.
9. Changes to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services constitutes acceptance of the modified terms.
10. Contact Us
If you have any questions about these Terms of Service, please contact us at:
Old Sicily
12061 Strathern St, North Hollywood, CA 91605
Email: info@oldsicily.com
Phone: (818) 771-0303